US Consumer Attorneys is another timeshare exit company that can help you cancel your timeshare. The company was founded in 2014 and is headquartered in San Diego, CA with multiple affiliate offices around the U.S. and Mexico.
This company claims that it is a “group of affiliated attorneys” that work to cancel your timeshare ownership. According to the Our Process page on their website, the names of the attorneys working on your behalf will be sent to you in the mail after you become a client. The company doesn’t display any of its attorney’s information on its website, so we recommend vetting the attorneys that US Consumer Attorneys assigns to your case if you choose to work with them. It is not uncommon for a timeshare exit company to pose as a law firm, but not actually have lawyers working at the company.
After looking over the Our Lawsuits page on their website, the names of two attorneys are displayed. These attorneys include:
Jeffrey I. Pitegoff
W. Lee Biddle
Both attorneys appear to be legitimate lawyers in good standing with the bar. This is a good sign.
US Consumer Attorneys offers its clients a Satisfaction Guarantee that states all paid in full timeshares are guaranteed to be transferred or in process within one year, after you supply US Consumer Attorneys with the necessary documents, or you get your money back. This sounds great in theory, but always beware of up-front fees. If this company is offering a money back guarantee, it implies that it takes your money up-front while you wait for their service to complete. What happens if the company goes out of business or refuses to give you your money back?
We here at BestTimeshareExitTeam.com typically only recommend companies that allow you to pay after the cancellation is complete. This is the best way to protect yourself from scams. However, based on the high number of positive reviews for this company, it is likely a legitimate operation.
US Consumer Attorneys Reviews
US Consumer Attorneys reviews are generally positive. The company has several positive testimonials on its website from satisfied customers. These could, of course, be fake though. We typically like to see timeshare exit companies with video reviews because these are much more trustworthy.
BBB reviews are harder to fake, and US Consumer Attorneys has several of them. As of 6/13/18, US Consumer Attorneys holds an A- with the BBB with 75 positive reviews and 25 customer complaints. All customer complaints have been resolved, which is a very good sign. Most complaints are related to customers being impatient and not understanding how timeshare cancellation works. Always read the fine print so you understand exactly what it is you are purchasing.
US Consumer Attorneys Cost
Like almost all timeshare exit companies in existence, US Consumer Attorneys cost is not available on their website. However, when looking through a few BBB complaints, many customers mention paying the company $5,000 for its services. Each timeshare situation is different though so your price may vary. For example, if you still owe a mortgage on your timeshare, your cost is likely going to be much different than someone who is looking to cancel a timeshare that is paid in full.