Resort Release is based out of Rockford, IL and offers two 100% money-back guarantees to its customers. Their first guarantee is that their customers will never be charged any future fees after completing the timeshare cancellation service. Their second guarantee is that their customers will receive a permanent and legal termination of their timeshare ownership upon completion of the service. These two guarantees are very important because Resort Release reviews indicate that the company requires an up-front fee to get started. Here at BestTimeshareExitTeam.com we typically do not recommend companies that require an up-front fee, but after reviewing Resort Release reviews on the BBB it appears that this is a legitimate operation. The company has a whopping 271 positive reviews on the BBB with only 2 minor complaints as of 3/29/18. This is very impressive. 1 of the 2 complaints was marked “resolved” and the other one is in limbo – likely because the customer failed to follow up with the BBB.
Resort Release Cost & Fees
Like many timeshare exit and cancellation companies, Resort Release cost and fees are not available online. The company is providing a specialized service based on your individual timeshare situation, so it would be very difficult for them to provide this information online.
Resort Release Review
The company has been in business since 2013 and is a Platinum member of their local Chamber of Commerce, Rockford Chamber of Commerce. This is a good sign because fly-by-night companies typically do not remain in business for 6+ years and usually do not bother joining local associations such as a Chamber of Commerce. According to a response to one of their few complaints on the BBB, Resort Release has, “helped over 19,600 families legally and permanently achieve timeshare freedom.” They’ve also received the prestigious Torch Award for marketplace ethics from the BBB.
Resort Release reviews also include videos from their customers. A video review is one of the highest endorsements a customer will typically give a company because of the amount of effort involved in making one. Think about it, have you have created a video review of a company you like? Probably not.